Legal notice

Welcome to Costumengel.com. This Legal Notice governs the use of our website, services, products, and all related content available through our online platform. By accessing or using this website, users agree to comply with and be bound by the terms, conditions, policies, and notices stated herein. If you do not agree with any part of this Legal Notice, you are advised not to use this website or any services offered by Costumengel.com.

1. Business Information

The website Costumengel.com is owned and operated by Costumengel, an online fashion and apparel business dedicated to providing trendy, stylish, and affordable clothing and accessories for customers across India.

Registered Business Details

  • Store Name: Costumengel.com
  • Business Category: Fashion & Apparel
  • GST Number: 19AZEPP1444J1Z5
  • Business Email: costumengel@gmail.com
  • Phone Number: 9475887717
  • Business Address:
    Gopalganj (Mahisyapara),
    P.O. – Mejia,
    Dist – Bankura,
    West Bengal – 722143, India

2. Purpose of the Website

The primary purpose of Costumengel.com is to provide users with access to fashion apparel, clothing products, accessories, and related shopping services through a secure and user-friendly e-commerce platform. We aim to offer quality products, smooth customer experiences, and transparent policies to our customers.

The content displayed on this website, including product images, graphics, logos, descriptions, text, pricing information, and design layouts, is intended solely for informational and commercial purposes related to our business operations.

3. Acceptance of Terms

By visiting, browsing, accessing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Legal Notice along with our Privacy Policy, Return Policy, Shipping Policy, and Terms & Conditions.

Your continued use of this website indicates your acceptance of any future modifications or updates made to these policies.

4. Intellectual Property Rights

All materials available on Costumengel.com, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Website graphics
  • Product descriptions
  • Text content
  • Icons
  • Designs
  • Banners
  • Layout structures
  • Digital content

are the exclusive intellectual property of Costumengel unless otherwise stated.

No user, third party, organization, or entity may reproduce, distribute, modify, copy, republish, upload, or exploit any content from this website without prior written permission from Costumengel.

Unauthorized use of our intellectual property may result in legal action under applicable intellectual property laws and regulations.

5. User Responsibilities

Users accessing this website agree to use the platform lawfully, ethically, and responsibly. You agree not to:

  • Use the website for fraudulent purposes
  • Violate applicable laws or regulations
  • Attempt unauthorized access to the website server or database
  • Distribute malware, viruses, or harmful code
  • Interfere with website security or functionality
  • Use automated systems or bots without authorization
  • Copy or misuse website content for commercial purposes
  • Engage in abusive or harmful activities against the business or other users

Any misuse of the website may lead to account suspension, cancellation of services, or legal proceedings.

6. Product Information Disclaimer

At Costumengel.com, we strive to ensure that all product details, pricing information, descriptions, availability, and images are accurate and updated. However, we do not guarantee that all information displayed on the website will always be completely error-free, current, or accurate.

Fashion products may vary slightly due to:

  • Lighting conditions
  • Device screen settings
  • Photography variations
  • Manufacturing updates
  • Fabric texture differences

Customers are encouraged to review product descriptions carefully before placing an order.

We reserve the right to:

  • Modify product prices
  • Correct errors
  • Update descriptions
  • Change product availability
  • Cancel incorrect listings
  • Refuse suspicious orders

without prior notice.

7. Limitation of Liability

Costumengel shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Website interruptions
  • Technical issues
  • Product misuse
  • Delayed deliveries
  • Third-party service failures
  • Payment gateway errors
  • Temporary website downtime
  • Unauthorized access caused by external cyber activities

Users access and use the website at their own risk.

While we take reasonable measures to maintain website security and performance, we cannot guarantee uninterrupted or completely secure access at all times.

8. External Links Disclaimer

This website may occasionally include links to third-party websites, services, payment providers, or social media platforms for customer convenience.

Costumengel does not control or endorse the content, policies, security, or practices of any external websites. Users visiting third-party links do so at their own discretion and risk.

We recommend reviewing the policies and terms of those external websites before engaging with them.

9. Payment and Transaction Security

We prioritize secure online transactions and customer safety. Payments made through Costumengel.com are processed using trusted payment gateways and security technologies.

However, Costumengel shall not be responsible for:

  • Banking server failures
  • Payment processing delays
  • Technical interruptions
  • Unauthorized banking activities beyond our control
  • Payment gateway service disruptions

Customers are advised to use secure devices and trusted internet connections while making payments online.

10. Shipping and Delivery Notice

Shipping timelines displayed on the website are estimated delivery periods and may vary depending on:

  • Location accessibility
  • Courier partner performance
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Unexpected operational delays

While we strive to deliver products promptly, Costumengel cannot guarantee delivery within a fixed timeframe in all situations.

Customers must provide accurate shipping details to avoid delays or failed deliveries.

11. Return and Refund Conditions

Returns, replacements, and refunds are governed by our official Return and Refund Policy available on the website.

Refund eligibility depends on various conditions, including:

  • Product condition
  • Return request timing
  • Verification procedures
  • Order status
  • Applicable product category

Costumengel reserves the right to reject refund or return requests that do not meet policy requirements.

12. Privacy and Data Protection

Customer privacy is important to us. Personal information collected through the website may include:

  • Name
  • Phone number
  • Shipping address
  • Email address
  • Payment-related information
  • Order history

This information is used solely for:

  • Order processing
  • Customer support
  • Delivery coordination
  • Service improvements
  • Marketing communications (where applicable)

We implement reasonable security measures to protect customer data. However, no digital platform can guarantee absolute security against cyber threats.

Users are responsible for maintaining the confidentiality of their login credentials and account information.

13. Termination of Access

Costumengel reserves the right to terminate, suspend, or restrict access to the website or services without prior notice if a user:

  • Violates website policies
  • Engages in suspicious activities
  • Commits fraud
  • Misuses the platform
  • Causes harm to business operations or other users

Such actions may also result in legal proceedings where applicable.

14. Legal Jurisdiction

This Legal Notice shall be governed and interpreted according to the laws of India.

Any disputes arising from the use of Costumengel.com or related services shall fall under the jurisdiction of the competent courts located in West Bengal, India.

By using this website, users consent to the exclusive jurisdiction of these courts.

15. Changes to This Legal Notice

Costumengel reserves the right to modify, update, or replace this Legal Notice at any time without prior notice.

Changes become effective immediately upon publication on the website. Users are encouraged to review this page periodically to stay informed about updates.

Continued use of the website after updates indicates acceptance of the revised terms.

16. Contact Information

For any legal concerns, business inquiries, customer support requests, or policy-related questions, customers may contact us using the details below:

Costumengel.com

Registered Address:

Gopalganj (Mahisyapara),
P.O. – Mejia,
Dist – Bankura,
West Bengal – 722143, India

17. Final Statement

By accessing and using Costumengel.com, you acknowledge that you have carefully read, understood, and agreed to this Legal Notice and all associated policies of the website.