Contact information
Welcome to CostumeNgel.com, your trusted online destination for fashionable and affordable apparel designed for modern lifestyles. We are committed to providing our customers with premium fashion products, reliable customer support, and a seamless shopping experience. This Contact Information page has been created to help customers easily connect with us regarding product inquiries, order support, returns, exchanges, payment issues, collaboration opportunities, or any other assistance related to our services.
At CostumeNgel.com, customer satisfaction is our top priority. We believe that clear communication and transparent customer support build trust and confidence. Whether you are shopping for the latest fashion trends, looking for sizing guidance, or tracking your order, our support team is always ready to assist you.
About CostumeNgel.com
CostumeNgel.com is an online fashion store offering a wide collection of stylish and trendy apparel for men, women, and fashion enthusiasts. Our goal is to deliver fashionable clothing and accessories that combine quality, comfort, and affordability. We continuously update our collections to bring customers the latest styles and seasonal fashion trends.
Our platform is designed to make online shopping simple, secure, and convenient. From browsing products to checkout and delivery, we aim to provide a smooth experience for every customer.
We understand that online shoppers may need assistance before or after placing an order. That is why we provide multiple communication channels so customers can easily contact us whenever needed.
Official Contact Details
Store Name
CostumeNgel.com
Business Category
Fashion & Apparel
GST Number
19AZEPP1444J1Z5
Registered Business Email
Customers can use this email address for:
- General inquiries
- Product-related questions
- Order support
- Shipping assistance
- Return and refund requests
- Exchange requests
- Business collaborations
- Feedback and suggestions
We aim to respond to all email inquiries within 24 to 48 business hours.
Customer Support Phone Number
9475887717
Customers may contact us during our regular support hours for quick assistance related to:
- Order confirmation
- Delivery updates
- Payment issues
- Product information
- Cancellation requests
- Return and exchange support
- Technical website assistance
Our customer support team strives to provide prompt and professional assistance to ensure a satisfying shopping experience.
Registered Business Address
CostumeNgel.com
Gopalganj (Mahisyapara)
P.O. – Mejia
District – Bankura
West Bengal – 722143
India
This address serves as our registered business communication address for official correspondence and customer support-related matters.
Customer Support Availability
Our support team is available during the following business hours:
- Monday to Saturday: 10:00 AM – 7:00 PM
- Sunday: Closed
- Public Holidays: Limited Support Availability
Customers are encouraged to contact us via email for faster documentation and tracking of support requests.
How Customers Can Reach Us
At CostumeNgel.com, we provide multiple ways for customers to contact us. We believe flexibility in communication helps customers feel more comfortable and confident while shopping online.
1. Email Support
Email is the preferred method for detailed communication. Customers can send product inquiries, return requests, or order concerns to our official business email.
Email Address:
When contacting us through email, customers are advised to include:
- Full Name
- Order Number
- Registered Mobile Number
- Details of the issue or inquiry
- Product name (if applicable)
- Photos or screenshots (if required)
Providing accurate information helps our support team resolve issues faster.
2. Phone Support
Customers who require immediate assistance may contact our support number during working hours.
Phone Number:
9475887717
Phone support is useful for:
- Quick order updates
- Delivery tracking
- Basic product assistance
- Urgent concerns
For complex issues such as returns, refunds, or technical complaints, customers may still be asked to send an email for proper documentation.
Order Assistance
Customers can contact our support team for help with:
Order Confirmation
If you have placed an order but have not received confirmation, our support team can help verify your purchase.
Shipping Updates
Customers can request delivery status updates and tracking assistance through email or phone support.
Product Availability
If a product is out of stock or unavailable, customers may contact us to learn about restocking timelines or alternative product suggestions.
Size and Fit Guidance
Our support team can help customers choose suitable sizes based on product measurements and availability.
Return and Exchange Support
Customer satisfaction is important to us. If customers receive damaged, defective, or incorrect items, they may contact our support team for assistance.
To request a return or exchange, customers should provide:
- Order number
- Product images
- Description of the issue
- Packaging details (if necessary)
Our support team will review the request and guide customers through the return or exchange process according to store policies.
Refund Support
Refund-related inquiries can also be addressed through our official contact channels.
Customers can contact us regarding:
- Refund processing status
- Cancelled orders
- Payment verification
- Failed transactions
- Return-related refunds
Refund timelines may vary depending on payment providers, banks, or original payment methods.
Business Collaboration & Partnership Inquiries
CostumeNgel.com welcomes opportunities for business growth and collaboration. Brands, influencers, fashion creators, wholesalers, and business partners may contact us through our official email for:
- Brand partnerships
- Influencer collaborations
- Marketing opportunities
- Supplier inquiries
- Wholesale partnerships
- Affiliate programs
All collaboration requests should include relevant details for faster communication and evaluation.
Technical Support
If customers experience technical issues while browsing our website, our support team is available to assist with:
- Login problems
- Checkout issues
- Payment gateway errors
- Coupon code issues
- Website loading problems
- Account-related concerns
We continuously work to improve the user experience and maintain secure website functionality.
Customer Satisfaction Commitment
At CostumeNgel.com, we value every customer and aim to provide:
- Transparent communication
- Secure online shopping
- Fast customer assistance
- Quality fashion products
- Reliable order support
- Professional service standards
We believe that excellent customer service helps build long-term trust and customer relationships.
Safety & Communication Notice
Customers are advised to contact only through our officially listed communication channels. We recommend avoiding sharing sensitive payment information over unofficial platforms.
Official communication details:
- Email: costumengel@gmail.com
- Phone: 9475887717
If customers receive suspicious messages claiming to represent CostumeNgel.com, they should immediately contact our support team for verification.
Why Customers Choose CostumeNgel.com
Customers prefer CostumeNgel.com because we focus on:
- Trendy fashion collections
- Affordable pricing
- Secure shopping experience
- Responsive customer service
- Easy communication
- Customer-focused support
Our mission is to provide stylish fashion solutions while maintaining high standards of customer satisfaction.
Final Words
Thank you for choosing CostumeNgel.com as your trusted fashion shopping destination. We appreciate your support and confidence in our services. Our team is always committed to assisting customers with professionalism, transparency, and dedication.
If you have any questions, concerns, or suggestions, please feel free to contact us using the details provided below.
Quick Contact Summary
Store Name
CostumeNgel.com
Category
Fashion & Apparel
GST Number
19AZEPP1444J1Z5
Phone Number
9475887717
Business Address
Gopalganj (Mahisyapara)
P.O. – Mejia
Dist – Bankura
West Bengal – 722143
India